Privacy Policy

Effective April 20, 2026

What we collect

When you create an account we collect your email address and password (hashed). When you connect OAuth providers (e.g., Gmail) we store the OAuth tokens needed to operate the integration.

When a form submission arrives at your endpoint we store the submitted payload (fields, values, IP address, user-agent, timestamp) so we can route it to your configured destinations and show it in your dashboard.

We log standard server-side request metadata (IP addresses, HTTP headers, response codes) for security and debugging purposes.

How we use it

  • Delivering form submissions to your configured plugins (email, webhook, Slack, etc.)
  • Displaying submissions in your RizzForms dashboard
  • Sending transactional email (submission notifications, account confirmations)
  • Detecting and filtering spam submissions
  • Operating, maintaining, and improving the service
  • Responding to support requests you send us

We do not sell your data or your end-users' submission data to third parties.

Data storage

Data is stored in PostgreSQL on servers located in the United States. Backups are encrypted at rest. We retain submission data as long as your account is active. When you delete a form, its submissions are deleted. When you close your account, all associated data is deleted.

Third-party processors

We use a small number of sub-processors to operate the service:

  • Postmark — transactional email delivery
  • Cloudflare — DNS, CDN, DDoS protection, Turnstile CAPTCHA
  • Hatchbox / underlying cloud provider — server hosting

Each processor receives only the data necessary to perform their function.

Cookies

We use a single session cookie to keep you logged in. We do not use tracking cookies or third-party advertising pixels.

Your rights

You can export or delete your submissions from within the dashboard at any time. To close your account and delete all associated data, contact us. If you are subject to GDPR or CCPA and have a request regarding personal data, use the same contact page and we will respond within 30 days.

Security

All traffic is encrypted via HTTPS. Passwords are hashed with bcrypt. API keys are stored as hashed values and displayed in full only once at creation. If you discover a security vulnerability, please report it via the contact page.

Changes to this policy

If we make material changes we will update the effective date at the top of this page and, for significant changes, notify you by email.

Contact

Questions about this policy? Get in touch.